Campus Keys and Imron Access
Approximately two to three days after the Administrative Department Assistant enters the request for either campus key(s) or badge access card capabilities via Maintenance Connection, Operations will contact employees and Administrative Assistant via email to notify item(s) are ready for pick up.
Please note the key process may take five to ten days, depending on the requested key(s) availability. The Imron card process may take up to 48 hours.
Adjunct Faculty: Keys must be returned after every semester.
Key and Access Card Request Process
Department Administrative Assistants enter a work order request via Maintenance Connection as follows:
Problem: Key Request
- Short Descriptions:
- New Employee: [Last, First Name], Employee ID#, Email, Title, Department, Key Manager, Building/Location for Access, Key Code
- Additional Key(s): [Last, First Name], Employee ID#, Building/Location for Access, Key Code
Problem: Access Card Request
- Short Description:
- Provide users information; [Last, First name], Employee ID#, Title (Faculty, Staff, Administrator), Access that is needed if they need toggle capability or Alarm Access
Note: All employees picking up key(s) are required to bring all other Medeco keys issued to them when picking up, as they may have to return keys before new key(s) will be issued.
Access Card Troubleshooting
Send an email to email@example.com, including the name of the employee, employee number, an image of the badge card number, and location experiencing issues. If this is a key box issue, include an image of the lockbox screen display.
For more information, call (916) 691-7088 or email firstname.lastname@example.org.
Key Box Check In
Key Box Check Out
Key Card Access
Key Card Access with Toggle
Monday to Friday:
8:00 am to 5:00 pm
Operations and Public Safety Building (OPS)