Access to the most common platforms used for work such as Microsoft Outlook, Microsoft Teams, Canvas, Google Drive, and more is available with any Internet connection. Whether on-site or remote, these cloud-based platforms are available for you without any additional steps. For many employees, this is enough for day-to-day tasks. Check out the Los Rios Hub to see which cloud-based platforms are available for you.
If you need to access PeopleSoft Financials, PeopleSoft Campus Solutions, Online Grading System, network shared drives, printers, or other internal resources, you will need to first connect to the Los Rios network with Global Protect VPN, which is pre-installed on CRC-issued laptops, and available for download on personal laptops.
| Remote Work Resources | Description | How to Request Resource |
|---|---|---|
| Global Protect VPN | Remote access to the Los Rios network has to be requested and approved by your Dean/Director, the VPA, and the ISO. |
Please submit a Remote Access Request (VPN) in Service Central |
| Employee IT Equipment Request for Remote Use | Employee may request equipment for remote use with supervisor approval. Please note, the District may, but is not required to, provide equipment or resources for use during remote work. |
Please submit an Other Equipment request in Service Central. Note: Supervisor/Manager approval will be required. |
| Software Requests |
Software available for requests:
|
Please submit software request in Service Central. Note: Certain software may require Supervisor/ Manager approval. |
| Virtual Labs | Virtual labs were created to allow students to connect and use CRC resources to do their classroom assignments remotely. All CRC employees are able to access the virtual labs to assist students. | Available Virtual Labs |
| Support of Personal Devices | Support for personal devices is very limited and provided on a “best effort” basis at the discretion of our CRC IT technicians. CRC IT technicians will provide written and/or verbal guidance only (without touching or remotely accessing personal hardware) to limit risk, perceived or actual. IT technicians are not expected to physically touch personal hardware. |
Please submit a request in Service Central. |