Below you will find answers to the common questions we are asked. Please feel free to email any additional question(s) you feel will be helpful to our community.
Please summit a request in Service Central.
Through Service Central, you can now request IT services or get support for any IT issue in a common online location. This includes submitting a request for computer support, software (for example, Adobe Acrobat), hardware (for example, a computer monitor), or access to tools/systems (for example, Zoom or Canvas).
All students and employees across all colleges and the District Office will use Service Central for IT support.
Visit Los Rios Outage Website – designed to inform students, faculty, and staff of planned outages and status updates, and provide a method to alert the DO IT Department of outages during off-hours.
Use the following documents to connect to CRC's WiFi:
Contact your equipment service provider – CRC IT does not service FAX equipment.
For Area Office Toshiba Copiers, contact Ron Veri in Business Services at (916) 691-7240.
For Lab Area Toshiba Copiers, refer to the contact information on the copier.
Old ink cartridges can be recycled at the Bookstore, through Facilities, or in recycle bins. Copier toner is recycled with Receiving. Printer toner is recycled with IT's Encompass Vendor.
Visit the Sophos Antivirus Website to find antivirus software.
Visit Foundation for California Community Colleges Collegebuys to find software.
Visit the Microsoft Software Training Website to find training documents and other helpful resources.